Effective Date:06/10/2004

At SubZon, we strive to ensure our customers are completely satisfied with their purchases. If you are not satisfied with your order, we offer a 7-day refund policy under the following terms:

1.Eligibility for Refund:

Products must be returned within 7 days of receiving your order.
Items must be in their original condition, unused, and with all tags and packaging intact.

2.How to Request a Refund:

To initiate a refund, please contact our customer service team at [Email: support@Subzon.inMobile Number:8092919781]
Provide your order number, the reason for the return, and any relevant details.

3.Return Shipping:

Customers are responsible for the return shipping costs unless the item is defective or the wrong item was sent.
We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount].

4.Processing Time:

Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Approved refunds will be processed within [7 business days], and the funds will be credited to your original payment method.

5.Non-Refundable Items:

Certain items, such as personalized or custom-made products, may not be eligible for a refund.

6.Exchanges:

If you wish to exchange an item, please follow the same return process and place a new order for the desired item.
For any questions or further assistance regarding our refund policy, please reach out to our customer service team.

Thank you for shopping with SubZon!